Effective Date: July 20, 2024
1. Introduction
Milan Webionics Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect.
Location Data: We may collect information about your location when you access our Site.
Mouse Tracking and Behavior Tracking: We collect data related to your mouse movements and behavior on the Site for analytical purposes.
Third-Party Data Collection: We collect data from third-party sources such as Vercel tracking and Microsoft Clarity for monitoring mouse activity.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions and send related information, such as purchase confirmations and invoices.
- Send you updates, newsletters, and other promotional materials.
- Improve the functionality of our website and services.
- Understand and analyze how you use our website and services.
- Respond to your comments and questions and provide customer service.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. The third-party service providers we use include Vercel and Microsoft Clarity.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Data Retention
We retain your data for a period of 1 year. After this period, we will delete your data.
7. User Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, such as the right to access, rectify, delete, or object to the processing of your data. To exercise these rights, please contact us at [email protected].
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Milan Webionics Inc.
5075 Yonge St, Unit 801
Toronto, M2N 6C6
Email: [email protected]